Trip Down Memory Lane | Resignation

In December of 2015, I made up my mind to finally quit my job in an Australian BPO company. No one in my family knew, but I told my friends in the office and my immediate supervisor whom I have grown close with.

Looking back, I knew I almost had the perfect job. It had a great basic pay. Their policies aren’t as strict as those of the bigger companies in the same industry. We were catering to Aussies so with the little time difference between AU and RP, our schedule was also very favorable. Office location was along ADB avenue, so the commute was very easy for me, not to mention that we were very near 3 of the major malls in the metro. People were nice and accommodating. Our supervisors were all very helpful. We had the perks of a typical BPO workplace. What more could I have asked for, right?

Then again, I grew tired of a lot of things. There was a major factor which I can only keep to myself. Then there were reasons that in a sense helped me think things through and then eventually helped me reach a final decision.

First, there were the changes that the management have  constantly implemented. They are a very young company and I get that they have to build new strategies every now and then, but those changes drastically increased over time and affected not only their employees, but a lot of their clients as well. We saw how their company’s own clients took advantage of one another to avoid the burden of the said changes. Plus, they also made changes internally including some employee benefits that were one of the major reasons why I took the job in the first place.

Changes were also made with our schedules so my little group in the office was broken apart, at least in terms of having lunch together and all. Not to sound such a baby, but I admit I was a little clingy and I loved talking to and bonding over food with them. Made the already stressful work easier. Although that didn’t last long as I unexpectedly found new people to have lunch with, including my supervisor who has become a friend too.

Second, I knew that when I took that job, it was only going to be temporary. I had a plan to save up for a camera and workshops so I could go on in becoming the next America’s Top Photographer. Charrr! Seriously though, that was the plan all along, ever since I quit my job in the hospital. Unfortunately, I didn’t save enough as I splurged on my film photography hobby and on food. Yes, FOOD! I still couldn’t figure out why, but I didn’t have any savings at all.

Third, I was getting tired of talking to irate customers, which grew in number along with the changes that the company implemented. There even came a time that we honestly didn’t want to take the calls anymore because the customers were getting so impatient and rude that it became traumatic for me (callcenter virgin). And to think that Aussies are the most polite customers.

Lastly, one of my office friends offered me a home-based job and even though it wasn’t a sure thing, I took the risk, thinking that it was a sign for me to finally quit my job. So I quit when I got back from the holidays last year.

I finally told my parents a few days before my last day at work. My mother was surprised, but I knew I had to make that decision on my own. I knew I couldn’t tell them without a back up plan, so I told them I wanted to work full-time from home.

I applied for the home-based job, waited for 3 months for the whole application process to finish only to be turned down in the end. To be honest, I was led on to believe that I will get the job. My friend’s friend who referred me had to tell me that I had been an unfortunate victim of their manager’s power trip to console me, but I had to pick myself up as well and went back job hunting. To no avail, I failed to find a job, because I was either extremely picky or unqualified.

That, along with my grandmother’s death and break up with the ex, all happening simultaneously were 3 of the most devastating things that happened to me last year. Those almost pushed me over the edge and I didn’t know where else to go. My office friends were half-kidding that I take my job back, but thanks to them and their insane updates on even bigger changes in the company, I knew I wasn’t going back.

So there I was, devastated, heartbroken and broke. I didn’t know where else to go but to Him.

Then soon, I realized, working in the said company wasn’t all bad. I had really amazing supervisors and trainers that were not only very patient and helpful but kind people as well. I also got to work with colleagues that were very welcoming, extremely funny and equally helpful. Lastly, I met friends I never even thought I’d be friends with. They made me laugh, they chatted with me during and outside work, they taught me so much about life and they bonded with me over FOOD! (Have I not emphasized that enough? LOL). They all made my experience in a BPO company worthwhile and they helped me adjust easier with all their horror stories from their previous BPO companies and tips in providing great customer service.

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photos grabbed from Xuxa’s IG account!

Also, everyone was telling me I was very lucky to have worked for that company as it wasn’t the typical contact center with the strict KPIs, and all that shizzz I’m glad I never experienced.

Looking back, I didn’t think I’d reach such a low point in my life. I didn’t know I could go that low. I’m pretty sure it was my worst year, but like I said, it definitely was my best as well. It was a real roller coaster ride for me with all the ups and downs, but I’m glad that not once did I feel disregarded by God. I’m just glad that He was there with me all along. He made sure that it wasn’t going to be all bad for me so I’m even more sure now that He will hold my hand through the good and the bad times, in all the days ahead.

 

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TRIP DOWN MEMORY LANE: I’m traveling back in time to write about those 2016 moments that I haven’t had time to in the past year. This is mainly for my own benefit as this blog has been my personal diary for the past 5 years. If you happen to have a chance to share in the joy or to empathize with me, I will be more than grateful as life is better lived when shared. Have a great 2017! Cheers!

Trip Down Memory Lane | Weekend Warriors Part I

I’ve been having a hard time getting myself to write about things I’ve been meaning to for the longest time now. You see, I created this blog mainly to immortalize events and milestones in my life that I can easily go back to whenever, especially since I don’t really have the sharpest memory; however, procrastination always gets the better of me.

So much has happened since the start of the year and if I don’t get everything cast in stone now, I’m afraid I’ll lose all those memories in my head forever, good or bad. I can’t say I won’t regret not having something to look back to, because I will. Plus, reminiscing is always more fun for me when I read my own blog entries, no matter how pathetic it may seem to you. LOL!

So to start of my trip down memory lane, I’m going back to the time when I climbed my second mountain and this time around, not as a part of the school curriculum.

Normally, I’d be writing about our trips as soon as we get settled in, maybe a few hours up until a few days after we get back, so I’m not sure why I put writing off lately. I’d either need a strong urge and willpower to do so or in this case, an inspiration.

I just saw the film, “Everest” for the second time this afternoon and thankfully, with a much clearer copy. Obviously, I appreciated it more this time, thus the post. Now, I can cross off Mt. Manalmon on my “to-write” list.

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Surprisingly, here we were looking happy and not tired at all, despite having just trekked, hiked and climbed the very challenging, Mt. Manalmon. Okay, it was just a very minor climb, and the summit was about 196 MASL (LOL), with a difficulty level of 2/9, according to the site, Pinoy Mountaineer. It took us about 2 hours to reach the summit with 5-6 breaks that took 10-15 minutes each including the mandatory photo ops.

So that’s about it. 5 paragraphs of introduction before the most awaited “after photo” and it’s not event the summit photo. What the heck?

Cue video-scratching rewind sound effect….

This was the easiest trip we’ve planned together as a family (oldies not included, of course). 2-3 weeks prior, we weren’t even sure this climb was going to push through. For all I knew, it was just one of those trips we planned ahead and never talk about again. Fortunately, we all agreed on a date, May 14, and the rest, they say, is history.

Funny ’cause we just bought our trekking sandals the night before the climb. And we also pigged out on street food, Maginhawa street food, that is. You can just imagine how hard it was for us to wake up a few hours after this.

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Anyway, we started strong despite the lack of sleep, not to mention sleeping on full stomachs.

So the next day, we just had to eat again, to make up for the energy we lost by sleeping and taking a bath, and sleeping again in the car.

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During the trip, I must say that we never ran short on food as we had containers of snacks and drinks and a whole pot of Adobo c/o our tita E, mother of our 2 cousins here, waiting for us in the car after a whole day of climbing and spelunking. Surely, we were a bunch of skinny people with bottomless guts, so my clever, little sister made up a hashtag on instagram just for our group, #TeamLamonManalmon. FYI: Lamon is a local, colloquial term for “pig out”.

You can even see my cousin below bringing a whole can of chocolate wafer sticks on the way up to the mountain.

 

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We couldn’t be more excited!! It was like a school field trip all over again, except that I was with the people I really, really love. I couldn’t remember a time we weren’t laughing. God, I love them all.

Of course, being the careful and thorough planners that we were, we didn’t have a permit to show when we reached the jump off point. We had a copy of their itinerary for climbers c/o our aunt who is an experienced climber, but we weren’t aware we had to let the authorities know beforehand of our scheduled climb. Fortunately, they were very kind enough to let us through after a quick orientation. This is not something we’re proud of btw, but it would have been disappointing had they not allowed us to so we’re very grateful to all of them for taking care of us still.

So for those who would want to experience the beauty of Mt. Manalmon and all the other fun activities within Sitio Madlum, be sure to submit a permit via email so the organizers would be able to anticipate the number of people climbing each day as well as the number of guides needed.

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Around 8:30am: After our descent from what I believe to be the historic Madlum cave, our eyes feasted on these beautiful, huge stone formations along an almost water-less Madlum river. This was also our first stop, a.k.a first photo op. This photo was taken by our very nice and funny guide, Sir Joseph, whom I highly recommend not only for his great photography skills (check out our summit photos later on), but also for his happy disposition and easy-going attitude.

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Not sure what this spot is called, but it had a spectacular, surreal feel that I couldn’t help but pause for a moment and convince myself that the moment is real. I want to say that I think I captured the moment quite well, but it looks more beautiful in reality. I guess I just watch a lot of action-adventure movies with lots of wide angle shots in beautiful landscapes. Sort of like those LOTR moments where Frodo and his troop traverse vast fields with mountains in the backdrop and with the camera panning across. Or perhaps a couple of scenes from the movie I mentioned earlier, Everest where the mountaineers seem like dots moving in one line, cutting through a blanket of snow, while the camera sweeps across the beautiful landscape. That’s how I saw this moment then.

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Here we were beginning our first ascent on the way to the foot of Mt. Manalmon, led by kuya Joseph. My cousin had a bit of a hard time so we had to stop for a few times, but it wouldn’t be too difficult if you work out regularly. It’s just like climbing the stairs to a 5-storey building.

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Had to ask them to pose for me from time to time.

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The group feetfie. but of course!

Unfortunately, I would have to end the first part here, but would be posting the second half soon! This would be my last post for July and tomorrow, I start the August Break Challenge! Woooot! Woooot!

****photos taken by everyone on this trip!

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